Customer Service Desk

Our friendly Customer Service staff are here to help. We can assist with everything from directions to stores and lost property to taxi bookings, mobility equipment and public transport timetables.

Monday 9:00am - 5:00pm
Tuesday 9:00am - 5:00pm
Wednesday 9:00am - 5:00pm
Thursday 9:00am - 5:00pm
Friday 9:00am - 5:00pm
Saturday 9:00am - 5:00pm
Sunday 10:00am - 5:00pm
*Public Holidays 10:00am - 5:00pm


Mobility Equipment

To help you get around more comfortably, mobility equipment including wheelchairs, motorised scooters and Kiddie Cruisers can be borrowed from Customer Service FREE of charge. Book ahead* by calling (03) 9878 7111 or visit our Customer Service Desk on Level 2, near JB HiFi.
*Please note Kiddie Cruisers cannot be booked ahead of time, visit the Customer Service Desk when you arrive in Centre.

Parents' Room

Our Parents’ Rooms cater to parents with children of all ages, offering access to private feeding areas and amenities and baby change areas within a comfortable, clean environment. Parents’ Rooms are located at grid references E7, K8, N16 and J25. 

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Website Terms & Condtions

To view the Terms and Conditons for use of this website, please click here.

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